Returns & Exchanges
At Mog Print, we want you to love your custom fashion pieces, which is why we offer a 30-day return window for items in their original, unworn condition. If your order isn't quite right, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Package and Ship
Securely pack your items in their original packaging, attach the shipping label, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects the returned garments, we will process your refund or ship your new exchange items within 5-7 business days.